Work in Ames

Furman Aquatic Center Admissions/Concessions Shift Leader

Company Name:
City of Ames
Company Description:

As a progressive, innovative government employer, the City of Ames is committed to providing the highest quality public service possible. Our organization is dedicated to hiring and developing City employees who share enthusiasm to serve the citizens of Ames. All employees are important members of the City team, and we do our best to ensure that we hire the best available candidates while promoting equality of opportunity.

The City of Ames is a full service organization providing citizens with municipal services including water, electric, sewer, fire, police, public works, parks and recreation. We operate numerous facilities in locations across the city including the Ames Public Library, Ames Municipal Cemetery, Ames Municipal Airport, Furman Aquatic Center, and the Ames/ISU Ice Arena. With a population of more than 65,000, Ames offers cultural, recreational, educational, business, and entertainment amenities more common in bigger metros. As a growing city, Ames continues to focus on building a strong community filled with opportunities for all. There are so many reasons that Ames, Iowa, is the Smart Choice!

As a values-based employer, each City of Ames employee is tasked with bringing to life our Excellence Through People organizational culture. ETP values include: committing to continuous improvement, inspiring creativity and innovation, being customer driven, making data-driven decisions, championing employee involvement, striving for excellence, having fiscal stewardship, acting with honesty and integrity, exhibiting leadership, choosing a positive attitude, respecting one another, promoting safety and wellness, and cultivating teamwork.

For leaders, this includes creating a work culture that allows these values to take root and flourish. For all employees, this includes maintaining a Total City Perspective and working to best serve the citizen, not a department or division. The purpose of ETP is to deliver exceptional services to the public at the best price, and for employees to experience an enjoyable and stimulating work environment.

The City of Ames employs more than 550 full-time employees and hundreds of part-time staff. We work together to ensure citizens are proud of their local government and their community. With friendly people, beautiful parks, great shopping, progressive schools, exciting cultural and entertainment venues, quality healthcare, and endless recreational opportunities in every season, Ames offers residents an exceptional quality of life. Please join our team!  To view open positions and submit applications, please go to our organization's website:

Job Type:
Posted Date:
December 18, 2023
Deadline Date:
February 29, 2024
Job Category:
Home Base Iowa Company:
Salary Range:
$13 - $13
Job Description:


$13.13 - $13.93 Hourly


50010, IA






Parks and Recreation - Temporary & Part-time positions




2/29/2024 5:00 PM Central








Centrally located in the heart of Iowa, Ames is a vibrant, progressive community with more than 66,000 residents providing an excellent quality of life. Home to Iowa State University, Ames offers year-round recreation opportunities, diverse cultural offerings, a stable economy, safe neighborhoods, and a high-achieving school district.


General Information

Examples of Essential Job Functions


Supplemental Information

The Parks and Recreation Department for the City of Ames is currently seeking applications for Furman Aquatic Center Admissions/Concessions Shift Leader.

Candidates interested in this position can expect to work a varying schedule May- September 2024 with training beginning April 2024. Work includes evenings and weekends. Weekly shift leader meetings take place on Friday from 9-11am.

Shift Leaders are directly responsible for Cashiers; directly accountable to the Recreation Manager and adjunctly accountable to the Parks & Recreation Superintendent and the Director of Parks & Recreation.

Open until filled. First date of application review on January 10th. 

Primary Responsibilities
Perform opening and closing procedures (unlocking/locking, POS startup, lights).
Complete routine checks of equipment.
Enforce rules and policies ensuring a safe facility.
Maintain clean facility.
Understand and use Point of Sale/Pass Management program and other required software.
Complete nightly cash deposits.
Delegate facility specific duties to Cashiers.
Recognize and respond quickly and effectively to all emergencies.
Operate facility specific equipment safely and efficiently.

Secondary Responsibilities
Ensure proper staffing levels for events by calling additional staff in or sending staff home.
Complete required paperwork for record keeping (i.e. incident reports, cleaning checklist).
Depending on facility, assist with food prep and food sales in concession stand.
Contact vendors for supplies (i.e. pizza, cake, beverages, etc.).
Assist Recreation Manager as needed (i.e. facility maintenance, staff scheduling, inventory control, etc.).
Supervise patrons.
Ensure building entrance is clean and maintained.
Other duties as assigned by the Recreation Manager.

Distributed Responsibilities
Assist Recreation Manager in training new Shift Leaders and Cashiers.

Each employee is expected to continually strive to bring shared values to life through our Excellence Through People organizational culture. ETP values include: committing to continuous improvement; inspiring creativity and innovation; being customer driven; making data-driven decisions; committing to diversity, equity, and inclusion; championing employee involvement; striving for excellence; having fiscal stewardship; acting with honesty and integrity; exhibiting leadership; choosing a positive attitude; respecting one another; promoting safety and wellness; and cultivating teamwork. For leaders, this includes creating a work culture that brings these values to life. For all employees, this includes maintaining a Total City Perspective. The purpose of ETP is to deliver exceptional services to the public at the best price, and for employees to experience an enjoyable and stimulating work environment.

Education and Experience: Cash handling, staff supervision, customer service and retail experience preferred. Valid driver's license required. Must be at least 18 years of age.

Licenses and Certifications: Current AED/CPR certification or able to obtain within one month of employment.

Please attach current CPR/AED certificate if certified.

Knowledge, Skills, and Abilities Necessary to Perform Essential Functions: Ability to work a flexible schedule; ability to communicate positively with public users; ability to demonstrate strong decision-making skills, initiative, dependability, organization, enthusiasm, leadership, and a desire to serve the public; ability to understand, appreciate and embody the City of Ames Core Values; ability to maintain an exceptional level of safety; ability to maintain a professional appearance (staff coat, khaki pants, and closed-toe shoes) at all times while on site; ability to maintain a professional demeanor (calm and courteous) at all times while on site.

Selection Process:
The selection process consists of an evaluation of education and experience, an interview, and completion of a motor vehicle record check and criminal background check, which includes a sex offender registry check. All candidates will be notified by email of their application status.

NOTE: Applicants with disabilities may submit requests for ADA testing or interview accommodations to the Human Resources Department prior to the test or interview.

The City of Ames is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, age, religion, sex, sexual orientation, gender identity, genetic information, ancestry, national origin, marital status, disability, or protected veteran status and will not be discriminated against. Inquiries can be directed to the Human Resources Department at 515-239-5199.

E-Verify Process:
The City of Ames participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each applicant's Form I-9 to confirm work authorization. All candidates who are offered a position with the City of Ames must complete Section 1 of Form I-9 along with the required proof of their right to work in the United States and proof of their identity on their first day of employment. Please be prepared to provide required documents on your first day of employment. For additional information regarding acceptable documents for this purpose, please contact Human Resources at 515-239-5199 or go to the US Citizenship and Immigration Services web page at:

City of Ames
515 Clark Ave

Ames, Iowa, 50010
















* Required Question

Furman Aquatic Center Admissions/Concessions Shift Leader Supplemental Questionnaire
What experience do you have supervising?
What days would you be able to work during the summer? Select all that apply.
What shift times would you be able to work? Select all that apply (approximate shift times, may be subject to change)
Please explain any other work availability you have.
Are you available to work at Furman for the full season, Memorial Day through Labor Day?
Are you 18 years old or older?
Do you have a valid driver's license?
Resume Required:
515 Clark Ave, Ames, IA, USA
Contact Email:
Contact Phone:
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